WDF Terms of Use

Elite Laundry LLC
Effective Date:  September 1, 2026
Last Updated: September 1, 2026

By dropping off laundry with Elite Laundry LLC for Wash & Fold service and receiving a claim ticket, you agree to these Wash & Fold Terms of Service (“Terms”) in full.

1. Acceptance of Terms

By presenting laundry to Elite Laundry LLC for Wash & Fold service and receiving a claim ticket for those items, you accept and agree to be bound by these Terms. Retention of the claim ticket constitutes acceptance; no signature is required.

2. Your Warranties

By presenting items for Wash & Fold service, you represent and warrant that:

  • All items are safe and suitable for standard commercial laundering under the manufacturer’s care label.
  • All pockets have been emptied and all personal items, valuables, cash, jewelry, electronics, keys, and documents have been removed.
  • No items contain flammable substances, oil, grease, solvents, biohazards, or other materials that could damage equipment or pose a fire risk.
  • You own the items or have authority to submit them for laundering.

3. Items Not Accepted

Elite Laundry LLC does not accept and will not launder the following items:

  • Leather, suede, or fur.
  • Silk.
  • Wool suits.
  • Wedding gowns and formal wear.
  • Dry-clean-only items.
  • Items with excessive contamination (blood, bodily fluids, oil, grease, paint, chemicals).
  • Heavily soiled work uniforms.
  • Items larger than a king-size comforter.
  • Items the attendant identifies as unsuitable at intake.

If you submit any such item, Elite Laundry LLC may refuse it, return it unlaundered, or launder it at your sole risk, and no liability shall attach to Elite Laundry LLC for damage.

4. No Warranty

ELITE LAUNDRY LLC MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDING WASH & FOLD SERVICE. Ordinary laundering carries inherent risks including but not limited to shrinkage, color transfer, fading, loss of elasticity, wear to trim and buttons, and damage to items with hidden defects or aged fabric. Customer accepts these risks.

5. Limitation of Liability

CUSTOMER AGREES THAT ELITE LAUNDRY LLC’S TOTAL LIABILITY FOR LOSS, DAMAGE, DELAY, OR ANY OTHER CLAIM ARISING FROM WASH & FOLD SERVICE — WHETHER BASED ON CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY — IS LIMITED TO $6.00 PER POUND OF LAUNDRY BASED ON THE WEIGHT RECORDED AT INTAKE, NOT TO EXCEED $300.00 PER ORDER.

IN NO EVENT SHALL ELITE LAUNDRY LLC BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES, LOST PROFITS, OR DAMAGES FOR SENTIMENTAL VALUE.

This limitation applies to Elite Laundry LLC, its owners, officers, employees, contractors, and agents.

6. Reporting Claims

All claims for loss or damage must be reported within 48 hours of pickup through one of the following channels:

  • In person at the store during attended hours (7:00 AM–10:00 PM).
  • By phone during attended hours.
  • By email to info@elitelaundryaz.com.

 

Claims must include:

  • The claim ticket number.
  • The pickup date.
  • An itemized list of the affected items.
  • The specific loss or damage claimed.

Elite Laundry LLC may require the damaged item(s) be presented for inspection before any claim is processed. Claims made after 48 hours from pickup are waived.

7. Pickup Deadline and Storage Fees

Wash & Fold orders must be picked up within 48 hours of the ready-for-pickup notification sent by Elite Laundry LLC. Due to limited storage capacity, orders remaining after 48 hours are subject to a storage fee of $10.00 per day, or portion thereof, beginning at the 48-hour mark. Total storage fees will not exceed $75.00 per order or the total service charge for the order, whichever is less. Storage fees must be paid in full at pickup, in addition to the original service charge. Elite Laundry LLC is not obligated to release an order until all charges, including storage fees, are paid.

8. Abandoned Items

Orders not picked up within 30 days of the ready-for-pickup notification are deemed abandoned, regardless of any accrued storage fees. Elite Laundry LLC may donate, sell, or dispose of abandoned items without further notice, and you waive any claim to such items or their value. Abandonment does not extinguish outstanding storage or service charges owed to Elite Laundry LLC.

9. Governing Law and Venue

These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws principles. Any dispute arising from or relating to these Terms or Wash & Fold service shall be brought exclusively in the courts of Pinal County, Arizona.

10. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

11. Entire Agreement

These Terms constitute the entire agreement between you and Elite Laundry LLC regarding Wash & Fold service, and supersede any prior oral or written representations, understandings, or agreements.

12. Changes to Terms

Elite Laundry LLC reserves the right to update or modify these Terms at any time. Changes take effect upon posting to elitelaundryaz.com/wdf-terms. Continued use of Wash & Fold service after such changes constitutes acceptance of the updated Terms.

13. Contact

Questions or feedback: info@elitelaundryaz.com

Elite Laundry LLC
1156 E Florence Blvd, Suite 1
Casa Grande, AZ 85122