If something went wrong with a machine, kiosk, or vending purchase, use the form below to let us know. Include as much detail as you can — machine number, approximate time, and what happened — and we'll follow up by email. Approved refunds are credited back to your Elite Rewards card either automatically or at the kiosk on your next visit.
Once you submit, you'll get an email confirmation. If we need more details, we'll reach out. Approved refunds are credited back to your Elite Rewards card.
Prefer to talk to a person? Call 520-333-2555 or email info@elitelaundryaz.com.
